Privacy Policy

Last Updated: June 2, 2026

Thread & Press ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases through our website, ThreadNPress.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

DBA Name: Thread & Press

Website: www.threadnpress.com

Business Address:
1228 Brenham Drive
Allen, TX 75013
United States

Email: orders@threadnpress.com

Phone: (972) 463-7027

2. Information We Collect

Personal Information

When you place an order, request a quote, upload artwork, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Company name

  • Order history

  • Customer communications

Custom Artwork and Design Files

For custom DTF transfers, screen printing, embroidery, apparel decoration, and related services, we may collect:

  • Logos

  • Artwork files

  • Images

  • Design specifications

  • Print-ready files

You represent that you own or have permission to use any content submitted to us.

Payment Information

Payments are processed through secure third-party payment processors. We do not store complete credit card or debit card information on our servers.

Device and Usage Information

We automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referral sources

  • Date and time of visits

  • Shopping behavior

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Produce custom apparel and print products

  • Communicate about orders and shipping

  • Provide customer support

  • Process payments

  • Improve our products and services

  • Analyze website performance

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

  • Send marketing communications when permitted

4. Google Analytics

We use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect information such as:

  • IP addresses

  • Device information

  • Browser information

  • Website activity

  • Referral sources

This information helps us improve website functionality and customer experience.

You can learn more about Google's privacy practices at:
https://policies.google.com/privacy

You may opt out of Google Analytics by using Google's Browser Add-On:
https://tools.google.com/dlpage/gaoptout

5. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies.

Cookies help us:

  • Maintain shopping cart functionality

  • Remember user preferences

  • Improve website performance

  • Analyze traffic and visitor behavior

  • Deliver relevant advertising

Cookie Consent for UK and EU Visitors

Visitors from the European Economic Area (EEA), United Kingdom, and Switzerland will be presented with a cookie consent banner before non-essential cookies are placed on their devices.

You may:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize cookie preferences

You can also modify your cookie preferences through your browser settings at any time.

6. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process personal data under one or more of the following legal bases:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Consent

  • Protection of vital interests

7. GDPR Rights

If you are located in the EEA, United Kingdom, or Switzerland, you have the following rights:

Right of Access

Request a copy of the personal information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information.

Right to Erasure

Request deletion of your personal information, subject to legal obligations.

Right to Restrict Processing

Request limitations on how we use your information.

Right to Data Portability

Receive your personal information in a structured, machine-readable format.

Right to Object

Object to certain processing activities, including direct marketing.

Right to Withdraw Consent

Withdraw consent at any time where processing is based on consent.

To exercise these rights, contact us at:

orders@threadnpress.com

We may request verification of your identity before responding.

8. International Data Transfers

Because we are located in the United States, your information may be transferred to and processed in the United States.

When personal data is transferred from the EEA, UK, or Switzerland, we take reasonable measures to ensure appropriate safeguards are in place in accordance with applicable privacy laws.

9. Sharing Your Information

We may share information with trusted third parties that assist in operating our business, including:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Analytics providers

  • Customer support platforms

We do not sell your personal information.

10. Shopify Services

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell products and services.

Your data may be stored through Shopify's secure systems and infrastructure.

For more information, please review Shopify's Privacy Policy.

11. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain customer records

  • Support future reorders

  • Meet legal and tax obligations

  • Resolve disputes

Custom artwork files may be retained for future reorders unless deletion is requested.

12. Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure.

13. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

14. California Privacy Rights

California residents may have rights under applicable California privacy laws, including rights to:

  • Know what personal information is collected

  • Request deletion of personal information

  • Correct inaccurate information

  • Limit certain uses of personal information

California residents may contact us using the information provided below to exercise these rights.

15. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send:

  • Promotions

  • Product announcements

  • Company updates

  • Marketing offers

You may unsubscribe at any time using the unsubscribe link included in our emails.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise any privacy rights, please contact us:

Thread & Press

1228 Brenham Drive
Allen, TX 75013

Email: orders@threadnpress.com

Phone: (972) 463-7027

Website: www.threadnpress.com